Lotte ON롯데온
Lotte group mall + marketplace

Shop Lotte ON in Korea — Lotte's Integrated Mall Without a Korean Card

Shop Lotte Department Store fashion, beauty and more on Lotte ON and pay by PayPal — no Lotte Members account, Korean phone, or card required.

  • No Korean card, phone number or 본인인증 needed — we check out for you
  • Pay in USD or EUR with PayPal · 10% service fee, shown before you pay
  • Delivered straight to your address in Korea — the parcel never passes through us
Lotte ON at a glance Checked September 2026
Who ships
Lotte Department Store, its brand suppliers, or independent sellers
Delivery
Varies by seller; each item page shows an estimated arrival date
Extra costs
Shipping set per seller; change-of-mind return shipping is deducted from the refund
Through us
PayPal · 10% fee (min $5)
스마트픽

How Lotte ON works

Lotte ON (롯데온) is Lotte Shopping's online mall, bringing Lotte Department Store and other Lotte shops together with a broad marketplace of independent sellers. It centres on designer fashion, beauty counters, luxury and home goods under a name most residents of Korea already trust; Lotte Mart's grocery delivery moved to its own app, Lotte Mart ZETTA, in 2025.

Lotte ON (롯데ON) is Lotte Shopping's online mall, combining Lotte Department Store and other Lotte shops with independent sellers, and Lotte is steering it toward beauty, fashion and luxury. Lotte Mart's grocery delivery now runs in a separate app, Lotte Mart ZETTA, which replaced Lotte Mart Mall in 2025. Department-store items don't always leave from a store branch; many are sent straight from the brand's supplier.
Store facts checked September 2026
Labels you’ll see on Lotte ON

스마트픽Smart Pick (pickup)

Collect at a Lotte Department Store, Hi-Mart or a 7-Eleven near you with a pickup voucher sent by message. Alcohol pickups need the buyer's own ID in person.

Before you order from Lotte ON

Watch out for

  • Sellers may cancel for stockLotte ON sellers sometimes contact buyers to say an item is out of stock and the order has to be cancelled. If that happens to your order, we refund you in full.
  • Change of mind costs return shippingReturns for a change of mind, a different size or simple dissatisfaction are at the buyer's cost, deducted from the refund; faulty or wrong items are the seller's cost.
  • 'Delivered' but nothing arrivedIf tracking says delivered and nothing came, Lotte ON lets us file a non-receipt report (미수령 신고); if the seller doesn't respond within 3 days, the order is refunded automatically.

Tips for ordering Lotte ON through us

  • Send the product page link and ask for home delivery rather than 스마트픽, since pickup vouchers go by message and alcohol pickups need the buyer's own ID.
  • Check the arrival date (도착예정일) on the item page before ordering; it depends on the seller and is the best guide to when it will reach you.

Why foreigners get stuck on Lotte ON — and what we do

Shopping it, though, means a Lotte Members account verified by a Korean phone number and checkout limited to Korean-issued cards — a wall most foreigners in Korea run into immediately. Send us the Lotte ON listing, option, and quantity, and we place the order on our own verified Lotte Members account with your Korean address as the delivery address, so the department store, brand supplier or seller ships it straight to your door.

Lotte Members signup needs a Korean phone numberLotte ON accounts run through the Lotte Members loyalty system, which verifies signup with a Korean mobile number. Foreign numbers are rejected before an account can even be created.
We order on our own Lotte Members accountOrder in Korea maintains a verified, active Lotte Members account, giving us access to Lotte Department Store and marketplace listings without you needing to register yourself.
Checkout only takes Korean payment methodsLotte ON is built around Lotte Card, other Korean-issued cards, and Lotte Pay. Foreign-issued cards are frequently declined, and there is no PayPal option at checkout.
You pay by PayPal, we pay Lotte ONYou pay us through PayPal in your own currency — no Korean card needed. We settle checkout with Lotte ON directly. Our fee is 10% of the item price, minimum $5.
Every follow-up happens in KoreanIf a seller cancels for lack of stock, a parcel shows as delivered but never arrives, or you need a return, Lotte ON's process — including its non-receipt report (미수령 신고) — runs in Korean with the seller.
We handle the Korean follow-upWe verify your Korean address and take the courier's call, and if something goes wrong we file the return or non-receipt report in Korean. If a seller cancels for stock, we refund you in full.

What people buy on Lotte ON

Lotte Department Store fashion & beautyCurated fashion, cosmetics, and accessories from the Lotte Department Store section of Lotte ON.
Designer & luxury goodsLuxury bags, accessories and designer fashion, a category Lotte is steering Lotte ON toward.
Beauty & fragranceDomestic and imported skincare, makeup, and fragrance carried by Lotte's beauty counters online.
Home & kitchenKitchen appliances, bedding, and household goods from Lotte's shops and outside sellers on the platform.

How to order from Lotte ON

1

Copy the product link

Open the item on Lotte ON and copy the page link — it looks like lotteon.com/…

2

Note the option & price

Write the option (colour, size, set), the quantity and the price in Korean won (₩) — including the store’s delivery fee (배송비), if there is one.

3

Paste it & pay

Drop it into our order form and pay with PayPal. We order it and Lotte ON delivers to your door.

Lotte ON — frequently asked questions

Can I order Lotte Mart groceries through Lotte ON?

Lotte Mart's online grocery shopping moved to its own app, Lotte Mart ZETTA, which replaced Lotte Mart Mall from 20 March 2025. Lotte ON now centres on department-store, fashion, beauty and marketplace goods. For Lotte ON items, the page shows an estimated arrival date that depends on the seller.

Can I shop Lotte ON without a Korean phone number?

Yes. Lotte ON ties accounts to the Lotte Members system, which verifies signup with a Korean mobile number most foreigners in Korea don't have. Send us the listing link and option, pay by PayPal, and we place the order on our own verified Lotte Members account.

What does Order in Korea charge?

Our fee is 10% of the item price, with a $5 minimum and a $20 minimum order, shown before you pay. Most of it covers real costs — PayPal takes about 4.4% plus $0.30, and currency conversion adds roughly 3–4% — leaving an actual margin of about 2–4%.

Where will my Lotte ON order be delivered?

Any Korean address you give us: an apartment, an officetel, a hotel or Airbnb, or an office. We enter it exactly as Lotte ON's system expects, and the department store, supplier or seller ships it to you directly — the parcel never passes through us.

Can you order Lotte Department Store items through Lotte ON?

Yes — send us the product link the same way you would for any other item. Department-store items don't always leave from a store branch; many are sent straight from the brand's supplier, so the estimated arrival date (도착예정일) on the item page is the best guide to when it will reach you.

More Marketplaces stores

Have a Lotte ON link ready?

Paste it into the order form — we’ll handle the Korean checkout.

Create your order

Order in Korea is an independent shopping service and is not affiliated with, endorsed by, or sponsored by Lotte ON.